Ever heard of Zappos.com? Zappos.com is a shoe and apparel website that was recently acquired by Amazon. However, their business structure is still operating as a separate entity from Amazon.com. Zappos is all about customer service and for each and every pair of shoes they sell online they have a video describing colors, look and feel, and sometimes a bit of culture about the shoe as well.
What’s different about Zappos is that you can order a pair of shoes, try them on, and send them back if you don’t like them – Zappos will cover all shipping costs. It’s a nice touch to the struggles of online shopping – especially for shoes.
Check out the Converse Chuck Taylor All Star Mid review by Andrew at Zappos.com